Please fix this.

A few weeks ago, I went to check my bank accounts online.

My Visa bill was much higher than anticipated, and my Mastercard actually had a debit to it.

Freaking out, I scanned through my history until I realized that the bank had misapplied my last credit card payments, applying my Mastercard payment to the Visa and vice-versa.

I went to the bank the next morning and notified them of the mistake.

They didn't even say, "We're sorry."

Rude.

But they did acknowledge the mistake, and the manager told me I would receive a call the following week once it had all been sorted out.

Almost ten days later, the manager called me to report that the matter had been taken care of. I quickly went online and brought up my accounts again.

"Um, actually. It looks like it's worse than before," I commented, seeing a HUGE Visa bill and an even bigger debit to my Mastercard.

"What? Let me bring it up here...oh. They did the same problem all over again. I'll call you back when it's fixed for real."

Yes, bloggers. My bank committed the SAME EXACT problem a second time around! And once again, I received NO apology.

Ugghhhhh.

Has anyone else ever had banking issues?